Mobile App & Forms
Available on iOS and Android, the Lighthouse mobile app records all field based activity using powerful mobile forms. Forms are quick and easy to build and submitted data updates your reports in real-time.
One platform to view, manage, and automate your field service operations.
Access the Command Center from any web browser to get a complete view of your field service operations. See where your technicians are on a live map and use the real-time activity feed to improve response times and productivity.
Whether outdoors or indoors, on foot or in a vehicle, Lighthouse provides continuous tracking of your workforce so you’ll know where they are at all times. Lighthouse can utilise GPS, Geo-fences, Beacons and QR codes.
Record shifts using the Lighthouse mobile app and use location information to ensure your workers are where they should be. View and filter shift reports and export to your preferred payroll system with ease.
Submit completed tasks and record issues using the Lighthouse mobile app. Augment records with photos, signatures and notes. Issues can also be created, assigned and updated from the Command Center, and client friendly reports can be generated in real-time.
Stay informed as new tasks and incidents are reported with automated emails to you and your customers
Build mobile audit and inspection forms in minutes and use them to ensure quality standards are being met by your service workforce. Attach photos and notes and confirm information with digital signature capture.
The activity feed is available from the mobile app and the Command Center and displays a real-time feed of your field activity. If you don't have time to check the activity feed, then setup mobile or email alerts for the activity that is important to you.
Lighthouse dashboards provide a complete view of your filed service operations to help you make more informed decisions. Lighthouse also acts as you system of record, storing all of your reports securely in the cloud for seven years.
If there is an emergency situation or immediate threat your field workers can hit a button in the mobile app and your designated responders will be alerted in real-time. You can also quickly view the employees current location using the Lighthouse live maps.
"Lighthouse.io offers an innovative way of reducing business risk and the data it creates provides a unique opportunity to understand and optimize the way we conduct our business."
Kristian McPherson - Business Improvement Manager, Spotless