Alexis Security Group deliver comprehensive security and risk mitigation services to government, commercial, and private clients. Based out of Scottsdale, Arizona, their security specialists have extensive backgrounds with a variety of experience, including private sector, military and law enforcement backgrounds.
Alexis Security Group pride themselves on being at the forefront of innovation. Frustrated by previous solutions that had gaps in data and inflexible forms, they implemented Lighthouse to provide transparency of service and accurately monitor activity in real-time.
Lighthouse.io and Alexis Security Group worked together to achieve the following objectives:
The solution consisted of two key elements:
A mobile device with the Lighthouse.io app is carried by all security guards. This application passively monitors the location of guards in the background, whilst also allowing guards to scan QR Codes at predefined checkpoints. This location data is sent to the Lighthouse.io service in real time, and allows management to ensure they are meeting their service requirements and the safety of their guards.
In addition to location monitoring, the Lighthouse.io application allows guards to complete inspections and report issues directly via the mobile application.
Launched across 14 locations, Alexis Security Group achieved the following by switching to Lighthouse:
|Location captured periodically||Continuous location tracking without gaps and indicators for foot, vehicle and bicycle patrols|
|Location history stored for 24 hours||Endless back-in-time maps backed by 20,000+ weekly data points|
|Inflexible forms that do not automatically store location and user||Customizable activity and incident forms recording 300+ activity and incident reports per week|
|Clunky mobile experience||Easy to use mobile app with additional features such as Messages and Activity Feed|